Sometimes the meeting in the conference room is extended by 15 minutes, and sometimes the guest you are expecting arrives a little early. Whether they like it or not, people often have to wait. If you are running a clinic, a patient spends an average of 21 minutes in the waiting room. Whether you are a doctor, attorney, or any other professional, your waiting room can make or break your visitor’s experience in your office. You must make sure that your visitors feel comfortable and welcomed in the office when they are waiting there. Make sure that they don’t feel unattended.